At Concertina Doors, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect
We collect information you provide directly to us, such as when you request a quote through our online forms, contact us via phone, email, or our website, upload photos for our visualiser service, or subscribe to our newsletter or marketing communications. This may include your name, email address, phone number, postal address, project details, and any photos you upload.

2. How We Use Your Information
We use the information we collect to provide quotes and respond to your inquiries, process and fulfill your orders, create visualisations of your home with our products, communicate with you about our services, improve our website and services, and send you marketing communications (with your consent).

3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except to trusted service providers who assist us in operating our website and conducting our business, when required by law or to protect our rights, or with your explicit consent.

4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure file upload systems and encrypted data transmission.

5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to remember your preferences, analyze website traffic and usage, provide personalized content, and protect against spam and abuse (reCAPTCHA).

6. Your Rights
Under GDPR, you have the right to access your personal data, correct inaccurate data, delete your data, object to processing, data portability, and withdraw consent.

7. File Uploads and Photos
When you upload photos through our visualiser service, we securely store these files to create your personalised visualisation. Files are automatically deleted after 90 days unless you request otherwise.

8. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at Unit 7, Middlemore Road, Smethwick, Birmingham B66 2DZ, Phone: 0121 557 4540, Email: info@concertinadoors.co.uk

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.